How Can I Totally Uninstall Norton AntiVirus for Mac (Solved)

“Could anybody tell me how to uninstall Norton Antivirus (and all its varied components) from my Macbook Pro running MacOS High Sierra? Thanks a lot!”

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Getting stuck in removing Norton Antivirus from your Mac? Having trouble in clearing up all its traces in the system? In this post we collect related information and then make a list of methods which could help you get rid of Norton products on Mac.

Before you take the following methods to remove Norton Antivirus for Mac, go to check if any Norton app is currently active. If Norton Antivirus runs on the background, head to the Activity Monitor and try to kill any related process here.

To be specific, launch Activity Monitor from the /Applications/Utilities folder in Finder or through the Spotlight, then type Norton in the Search bar, and see if any process pertaining to Norton appears in the list. If it appears, select the process, click the X icon on the upper left corner, and click Force Quit button to terminate this app.

Yet, some antivirus may modify the settings to prevent themselves from being deactivated. In that case, you can reboot into the Safe Mode, to kill the auto-launch.

Now back to the topic. Here are the official steps to uninstall Norton Antivirus:

  1. Open up Finder, and head to the Applications folder
  2. Locate the folder labeled Symantec Solution, double click to open it up
  3. Double click on the Symantec Uninstaller, and click Uninstall when prompted
  4. Type your admin account password in the pop-up Authenticate window
  5. Click Close when the uninstall is complete, and then restart your Mac

If there is not a folder labeled Symantec Solution, you can just right click on Norton Antivirus and choose Move to Trash. You will also be prompted to enter the password, and the uninstall wizard will pop up be default. Follow the onscreen prompts to finish the process, and don’t forget to delete Norton Antivirus again in the Trash.

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Note that when you are trying to uninstall Norton Security, the uninstall steps differ:

  1. Launch Norton Security from the /Applications folder
  2. Click Norton Security from the Menu Bar and select Uninstall Norton Security
  3. Click Uninstall button in the Uninstall Norton Security confirmation window
  4. When prompted, type your admin account and password, and click Install Helper
  5. Click Restart Now in the uninstall window to reboot your Mac

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As for the Norton Antivirus/Security leftovers, if you wish to have a clean uninstall, you will need to manually detect any files and folders pertaining to Norton apps in the hidden ~/Library Library folders. Detailed instructions can be found in this tutorial.

Besides, Symantec offers a tool to help its users remove all Norton apps for Mac. Called “RemoveSymantecMacFiles“, the tool can be downloaded in the Symantec support page. After the download, following the steps to execute the removal:

  1. Locate file in Finder, and double click to open it up
  2. Double click to open up the RemoveSymantecMacFiles folder, then right click RemoveSymantecMacFiles.command file, and click Open with > Terminal (default)
  3. Type your admin password in the Terminal window, and press Return key
  4. Type 1 and press Return key to remove all Symantec files and folders
  5. When the removal is complete, type Y and press Return to reboot your Mac

The Terminal method may be a little tricky for some Mac beginners, and some may ask if there is a more time-saving or hassle-free approach to get this job done. The answer is Yes. Continue reading as we will introduce an one-stop solution for you.

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  1. Download the app removal tool in the homepage, and install it on your Mac
  2. Acquire a valid license by purchase, and activate the remover for use
  3. Launch the tool, select Norton Antivirus, and click Run Analysis
  4. Click Complete Uninstall and then Yes to confirm the removal of selected app
  5. When the removal is finished, close the tool and reboot your Mac if necessary

To sum up, we list three different approaches to remove Norton Antivirus. Which one do you think is the most efficient and easy-to-follow? Leave your comments here.


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